Daikin Comfort Technologies Manufacturing has recalled roughly 13,514 Amana-brand window and through-the-wall air conditioners and heat pumps sold in the United States, along with about 53 additional units sold in Canada, after determining that a wiring fault can leave a heating element energized even when the unit is switched off. The Amana air conditioner recall, announced June 25 through the U.S. Consumer Product Safety Commission, covers units the agency says pose a risk of serious injury from fire and burns.
The Hazard
According to the recall notice, the affected units' heating element can remain energized during a ground fault despite the unit being turned off, creating a fire or burn hazard for consumers. The CPSC recall notice does not specify how many incidents, if any, have been reported in connection with the defect, but the agency classified the hazard as a risk of serious injury.
Which Units Are Affected
The recall covers certain Amana-brand window-room air conditioners and through-the-wall air conditioners or heat pumps. According to the CPSC, the affected products are white in color, with the Amana brand name printed on most of the units' control covers, and recalled units carry model numbers beginning with the letters PB, AH or AE. Consumers are being directed to check their unit's model number against the full list published in the CPSC recall notice to determine whether their specific unit is affected.
Remedy for Consumers
Daikin Comfort Technologies, which manufactures products under the Amana brand, is offering affected consumers a refund rather than a repair or replacement. To receive the refund, consumers are asked to provide contact information, cut the power cord of the affected unit and upload a photo showing both the unit's serial number and the cut cord. Consumers can start the process by contacting DCT toll-free at 855-812-8989 from 8 a.m. to 5 p.m. Central time, Monday through Friday, or through the company's dedicated recall website.
Opting for a straight refund rather than a repair-and-return process is notable given the scale of the recall. Because window and through-the-wall units are typically self-installed and low in per-unit cost relative to central HVAC systems, manufacturers frequently find a refund remedy more practical to administer across a large, geographically dispersed group of consumer-owned units than arranging in-home repairs.
Daikin's Amana Brand
Amana has operated as a brand of Daikin Comfort Technologies North America since Daikin's 2012 acquisition of Goodman, the manufacturer that originally held rights to the Amana HVAC brand name. Daikin's residential North American subsidiary, formerly known as Goodman, was renamed Daikin Comfort Technologies North America, though it continues to sell products under the Goodman, Amana and Quietflex brand names. Window and through-the-wall units represent a smaller share of Daikin's overall Amana-branded product lineup, which is more heavily weighted toward central, split-system and packaged HVAC equipment.
Broader Recall Context
The Amana recall is one of several HVAC-related product recalls the CPSC has processed in recent periods. Recalls of window and packaged terminal air conditioning units have periodically surfaced across multiple manufacturers as the agency continues to scrutinize electrical safety issues in through-the-wall and window units, a product category that, unlike central HVAC systems, is frequently self-installed by consumers rather than by licensed contractors.
For HVAC distributors and dealers who may have sold or serviced the affected units, the recall underscores the importance of tracking model-specific safety notices even for lower-cost, high-volume equipment categories that see less direct contractor involvement than ducted or split-system installations. Distributors carrying Amana-branded room air conditioner inventory may also want to confirm whether any recalled model numbers remain on shelves or in warehouse stock, since the CPSC recall applies regardless of whether a unit has already been sold to an end consumer.
Regulatory Backdrop
CPSC recalls of this kind typically follow a manufacturer's own internal safety review or a pattern of field reports that prompts further investigation, followed by negotiation between the company and the agency over the scope of the recall and the remedy offered to consumers. The agency does not require a minimum number of confirmed incidents before mandating a recall notice when a hazard is identified as posing a risk of serious injury, which is the classification applied to the Amana units.
What Happens Next
Daikin Comfort Technologies said it would continue processing consumer refund claims through its dedicated recall channels. The CPSC recall notice instructs consumers to stop using the affected units immediately and not to attempt further use of the heating function while a refund claim is pending. Neither Daikin nor the CPSC has indicated a specific end date for the recall's remedy program.